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Howe Library's Digital Audio/Overdrive
Fast Facts and FAQs
New Hampshire Overdrive digital audio books
Patrons:
Need a Town of
Hanover Libraries
card
Need a PC or laptop
May download @ the library or at home
May e-mail reference@thehowe.org for help (or call)
Cannot use iPods or MACs
Audio Books:
One checkout at a time for many titles
Check out for 1 week
Only 3 checkouts at a time
No early returns
Only some titles may be burned to CD
Will have holds lists, 4 holds generate another purchase
Patrons who place holds should leave at least one checkout available
so they can pick up their hold when it’s available.
MP3 Players:
May check out an MP3 player with a USB cable
Need your own headphones
Will check out for 3 weeks with no renewal
Cannot be put in book drop
Catalog:
MARC records
No item records
Each one links to the title in OverDrive
Why did you choose OverDrive?
OverDrive is one of the leading downloadable audio companies with a library program component. Downloadable audio book programs are very expensive. The New Hampshire State Library recognized the need for this service and realized that most libraries in the state would not have the funding to pursue this on their own so they contracted with OverDrive and formed a consortium. The Town of
Hanover
libraries were able to join with generous grants from the Gates Foundation. All consortium fees are used to buy content, the consortium is governed by member libraries.
Why won’t my iPod work with OverDrive?
At this time, OverDrive digital audio books cannot be downloaded to iPods, or used on Mac computers. OverDrive audio titles use copyright protection technology from Microsoft Corporation. Unfortunately the iPod (and Mac) do not currently support copyright-protected Windows Media Audio (WMA) files.
OverDrive, along with hundreds of online music and audio book providers, is hopeful that Apple and Microsoft can reach an agreement that would enable support for Microsoft-based copyright-protected materials on the iPod/Mac.
OverDrive would love nothing more than to provide content for your iPod. OverDrive urges you to contact Apple and request that they open the iPod to other copy-protected formats or license their propriety copy-protection method to third-party vendors. (OverDrive 9/06)
Why do I need an MP3 player
You don’t. You may listen to your audio book on your computer, and if licensing allows, you may burn it to CD.
Why can’t I burn my book to CD?
Not all titles can be burned to CD; you must check the licensing information for each title you select.
Why won’t my audio book play on my computer anymore?
OverDrive uses digital rights management (DRM). After the checkout period expires, the rights management prevents the title from playing on your computer. If you would like to reactivate the title, simply return to OverDrive and check out the title again.
I have a dial-up connection; will I be able to download audio books?
You should be able to download but it will be very slow, it will take a long time to download an entire book. After you checkout a title and start the download process, you have the option of downloading the entire book or only parts. With a dial-up connection, you’ll want to only download a part at a time. You also have the option of coming to the library to use our high-speed public access network to download an entire book.
Why can’t I download my title again?
OverDrive limits the number of times you can download a title to 3. They cannot allow unlimited downloading due to publisher’s licensing restrictions. We can re-enable the download feature for you, please e-mail (reference@thehowe.org) or give us a call (643-4120).
OverDrive sent an e-mail to me to tell me that my hold was ready, but it wasn’t there when I logged into my account. What happened?
You have 48 hours from the time the e-mail is sent to “pick up” your hold, so if you waited more than 48 hours the hold had expired. Also, if you have the maximum number of items checked out, you will be unable to “pick up” a hold if one becomes available for you. OverDrive recommends that you leave one available checkout if you have anything on hold.
Downloading to the OverDrive Media Console stalls after only 2% - 3% and then I get an error message. What's going on?
If your operating system is Windows XP, it's probably your firewall. You can allow the OverDrive to download without disabling your firewall by adding an exception for Overdrive. To add the exception, do the following:
-Click on the Start menu
-Select Control Panel
-Select Windows Firewall
-Click on the Exceptions Tab
-Click the Add Program button
-Browse and choose Media Console.exe
My operating system is Windows 98 and seems to recognize that I have plugged my MP3 player into the USB port. Why am I getting a message asking for a driver?
Windows 98 machines do not have built-in drivers for some new devices, so you’ll have to install one. You may download the driver for the Sandisk MP3 player at http://www.sandisk.com/Retail/DriverDownloads.aspx, scroll down to the Digital Audio player box and select the 1GB option. If you have a different MP3 player, go to the website of the manufacturer for the correct driver for your model.
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